Privacy Policy
Effective Date: January 1, 2024
CodeCypher7 (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with Indian privacy laws and regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.codecypher7.com and purchase our trading indicators.
1. Information We Collect
Personal Information:
Name, email address, and mobile number
Payment information including bank details, UPI ID, card details (processed through secure payment gateways)
PAN/Aadhaar details (if required for tax compliance)
Address and billing information
TradingView username for indicator delivery
Sensitive Personal Data or Information (SPDI):
Financial information (bank account, payment details)
Passwords and login credentials
Any other information classified as sensitive under IT Rules 2011
Technical Information:
IP address, browser type, and device information
Website usage patterns and analytics data
Cookies and session information
2. Purpose of Data Collection
We collect and use your information for:
Processing indicator purchases and payments
Product delivery and installation support
Customer service and technical assistance
Compliance with Indian tax laws (GST, TDS)
Fraud prevention and security measures
Website analytics and improvement
Marketing communications (with explicit consent)
3. Legal Basis for Processing
We process your data under:
Contract Performance: To deliver purchased indicators
Legal Compliance: Tax reporting, KYC requirements
Legitimate Interest: Fraud prevention, analytics
Consent: Marketing communications, cookies
4. Data Sharing and Disclosure
We may share your information with:
Payment Processors: Razorpay, PayU, Paytm for transaction processing
Banks/Financial Institutions: For payment settlement
Government Authorities: When legally required (Income Tax, GST authorities)
Service Providers: Email services, analytics (with data processing agreements)
We do NOT sell your personal data to third parties.
5. Data Security Measures
In compliance with IT Act 2000 and IT Rules 2011:
SSL/TLS encryption for data transmission
Secure hosting with Indian data centers
Regular security audits and monitoring
Access controls and authentication
Data backup and recovery procedures
Employee training on data protection
6. Data Retention
Transaction Records: 7 years (as per Indian accounting laws)
Tax Documents: As required under Income Tax Act
Customer Support: Until issue resolution + 1 year
Marketing Data: Until withdrawal of consent
Legal Records: As mandated by Indian laws
7. Your Rights
Under Indian privacy regulations, you have the right to:
Access your personal information
Correct inaccurate or incomplete data
Withdraw consent for marketing communications
Request data deletion (subject to legal retention requirements)
File complaints with appropriate authorities
Opt-out of data processing for certain purposes
8. Cookies and Tracking
We use cookies for:
Session management and security
Website analytics and performance
Personalized user experience
Conversion tracking for marketing
You can manage cookies through browser settings.
9. Cross-Border Data Transfer
Some data may be processed outside India by:
Cloud service providers with Indian presence
International payment processors
Analytics services (Google Analytics)
We ensure adequate safeguards as per Indian regulations.
10. Refund Policy
We do not offer refunds for Software once delivered. Please review descriptions carefully before purchase.
Information Technology Act, 2000
IT (Reasonable Security Practices) Rules, 2011
Foreign Exchange Management Act (FEMA)
Goods and Services Tax (GST) laws
Income Tax Act, 1961
11. GST and Tax Compliance
For Indian customers:
18% GST applicable on all purchases
GST invoice provided for business customers
TDS may be applicable as per Income Tax rules
PAN/GST details may be required for B2B transactions
12. Grievance Redressal
For privacy concerns or complaints:
Grievance Officer:
Name: Codecypher7
Email: grievance@codecypher7.com
Address: Pune Maharashtra India
Response Time: 30 days as per IT Rules
13. Data Protection Officer
Contact our Data Protection Officer for:
Data access requests
Privacy policy clarifications
Data protection compliance
Email: dpo@codecypher7.com
14. Updates to Privacy Policy
Policy updates will be notified via email
Continued use implies acceptance of changes
Material changes require explicit consent
Previous versions archived for reference
15. Age Restriction
Our services are restricted to individuals above 18 years of age in compliance with Indian digital commerce regulations.
16. Dispute Resolution
Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of Indian courts and governed by Indian laws.
17. Contact Information
For privacy-related queries:
Email: support@codecypher7.com
Phone: +91 9404270734
Address: Pune Maharashtra India
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
18. Regulatory Compliance
We are committed to complying with:
Personal Data Protection Bill (when enacted)
Reserve Bank of India (RBI) guidelines
Securities and Exchange Board of India (SEBI) regulations
Any other applicable Indian data protection laws
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our handling of your personal information in accordance with Indian privacy laws.
Company Registration: [Indian company registration details]
GST Number: [GST registration number]